#

AUTO DIAGNOSE

#

AUTO DIAGNOSE

#

ipsum dolor sit amet, consectetur adipiscing elit, sed d veniam, adipiscing elit, sed d veniam

AUTO DIAGNOSE

#

ipsum dolor sit amet, consectetur adipiscing elit, sed d veniam, adipiscing elit, sed d veniam

About Us

Dolor sit amet, consectetur adipiscing elit,

We are a Northern based property and facilities maintenance services company that provides a wide range of skills to our clients.

Providing a guaranteed, reliable and competitive rate to all our clients throughout the Yorkshire county.Our company provide a quality preventative maintenance, project’s and reactive works to a very high standard.

We also host a wealth of experience within our business so that you as our client can feel at ease, so that your interests are our priority.Offering a fast, efficient, professional service with well trained engineers that comply to all current H&S standards.

Read More

What We Do

It is a long established fact that a reader will be distracted by the

#

Plumbing

Plumbing
Total Service

#

Preventative
Maintenance

Preventative Maintenance
Total Service

#

Electrical

Electrical
Total Service

#

Building and
Fabric Works

Building and
Fabric Works
Total Service

#

Decorating

Decorating
Total Service

#

Roof Works

Roof Works
Total Service

See More

Service Level Agreeement

Helpdesk Reacvive SLA

Priority Reactive Response Type
1 < 2 Hours (emergency *) Fire Alarm Activation
< 4 Hours (emergency *) Total Electrical Failure
Gas Leak
Store Unable to Trade
Major Flood
Heating Failure
2 < 24 Hours Minor Leak
Fire Alarm Fault
Sprinkler Systems
Boarding Up
Glazing
Health & Safety Hazard
AC Total System Failure
3 < 48 Hours Toilet / Drainage Failure
Fire Extinguishers
Door Faults
CCTV Faults
Locks & Safes
Window Lights Out
4 < 5 Working Days Signage
Carpet / Flooring
AC Unit Failure
5 < 14 Days / Next PPM Visit External Repairs
PAT & Fix wire testing
Internal Repairs
General Lighting
Other Reactive Maintenance

KPI

Helpdesk Reacvive SLA

Planned Maintenance
Completed PPM visits within the correct month of schedule> 90%
Completed Statutory Certification visits within the correct month of schedule> 95%
PPM Certification Issue within 20 working days > 95%
Reactive Maintenance KPI's
Response times achieved> 90%
Job closure less than 10 working day (subject to priority) > 90%
Quotation KPI's
Emergency quotation request within 24 hours> 95%
General quotation request within 14 days > 95%
Reports KPI's
Agreed reports submitted within 7 days> 95%
#

Contract Service Agreement

Helpdesk Reacvive SLA

#
Office
PPM Management
Asset Management
Key Performance Indicator Management
Direct Labour & Subcontract Management
Property Management Liaison
Quotation Management
Client Report Production
Engineering Apprenticeship training
Provisions of Document Management
Asset Register
FGas Register
Lamping Register
Statutory Certification Register
Statutory Certification Copies
Asset O&M Manuals (where provided)
Operational Contract Management
Provisions of H&S, Quality and Technical Support and Audit.
Project Management
Subcontract Management and Procurement
Client meeting and reports as dictated, monthly meetings and preparation of minutes
Technical and commercial review of quotations.
Management and preparation of financial reports